Friday, July 24, 2009

Ass out of U and Me

A customer calls the store

Customer: I'd like to return a book I bought.
Me: Okay, do you have the receipt?
Customer: Yeah.
Me: It shouldn't be a problem, as long as it hasn't been more than a week and it's still in sale-able condition.
Customer: Great. I'll see you later.

The customer comes in later that day.

Customer: Hi, I called earlier and you said I could return this.
Me: Sure, I just need your receipt.

He hands me his receipt.

It's for a different store.
Not a different location of our store or something, a COMPLETELY different store.


Me: Sir, this receipt isn't for this store.
Customer: Yeah, I know. I didn't buy it here.
Me: Ummmm, I can't return it here if you didn't buy it here.
Customer: Well you didn't say that when I called.
Me: If you'd mentioned you hadn't purchased the book here I would have told you we couldn't return it. Generally we assume that if you call here asking to return something you bought it here. That's the reason you need a receipt, to show you bought it here.

Friday, July 10, 2009

Maybe a little Too Specific

Customer: Where are your biographies?
Me: Over Here. Are you looking for something specific?
Customer: Music bios.
Me: OK they'll be through here.
Customer: I'm really looking for the drug addicted rockers section.
Me: Huh?
Customer: The section with all the the drug addicted musicians....
Me: Ummm... we don't really have a "drug addicted" sub-section in music bios section. Sorry.



HAHAHAHAHA - Okay - sometimes they just make me laugh.