You Do That!

Customer: I'm looking for A Dance with Dragons in paperback
Me: I'm afraid that book hasn't been released yet at all. It's not even out in Hardcover yet.
Customer: Yes it is. It came out last year.
Me: I'm sorry but maybe we're not talking about the same book. The one I'm thinking of is the new one in the Song of Ice and Fire series by George RR Martin.
Customer: Yes. That's the one. I've been waiting for it forever and it's suppose to be out in paperback now.
Me: I'm sorry, as far as we've been told they were hoping to have it out in hardcover this fall but it's still not done.
Customer: Well you obviously don't know what you're talking about, I'll go find it somewhere else.

And good luck with that. According to Mr. Martin's personal website he's till not finished writing the darn thing.
Please also see Mr. Neil Gaiman's journal entry:
http://journal.neilgaiman.com/2009/05/entitlement-issues.html

Are we talking about the same place?

Customer: You you have any books on Dr. Oz?
Me: Are you looking for a biography of Dr. Oz or the books BY him?
Customer: I'm looking for the book that was on Oprah.
Me: Alright, Dr. Oz's books are over here.
Customer: I didn't know you carried books here.
Me: Ummm Okay...?
Customer: Oh, and look you even have different kinds of books.
Me: Ummm Yes...?
Customer: Have you ever had tofu?
Me: Huh?
Customer: Do you sell cheese?
Me: Well, ummm, here are the Dr. Oz books, let me know if you need help finding anything else.



Completely random encounter there.... The store IS called ___________ BOOKS - Why is it so difficult for people to tell what we sell here?

Head starting to Hurt

Customer: Do you sell these books?
Me: Yes.
Customer: They're all for sale?
Me: Yes.
Customer: Wow. I didn't know you sold the books.
Me: We sell books, that's what makes us a book store.
Customer: I thought they were just to look at.

we hold things but not forever.....

Customer: I ordered some books that are suppose to be in.
Me: Okay, and the name?

I look up the order and find out they came in in August.

Me: It looks like they arrived August 10. We called a number of times but since they were not picked up in over 4weeks they were put back out for sale.
Customer: I thought you would hold them for us.
Me: We did. After 4weeks we have to assume that no one is coming to pick them up.
Customer: But we don't come into town all the time.
Me: It's November. It's been 3 months. We have to have a cut off as to how long we hold things or we'd end up overrun.
Customer: Well we were coming for it.
Me: You could have called us and we could have arranged mailing them or having an extra hold time if we knew you were going to be coming.
Customer: Oh well I didn't know.



What's that saying about common sense not being common?

The gym is down the street...

So this guy comes in this morning and is browsing around for quite awhile so we sort of forgot he was there until these weird groaning sounds start coming from behind the shelves.

You can imagine the looks shot between the staff. Confusion, disgust, amusement, disbelief are a few I know hit my face.

After several of these strange groans, I was nominated to go look.

The guy was stretching. Like he was going to go for a run. And groaning. Loudly. I have no idea why.