Customer: Do you sell book bags?
Me: Ummm We have these reusable bags here and these gift bags, but we don't have book bags per say.
Customer: That's not what I want, I'm looking for book bags like kids use for school.
Me: We don't really sell anything like that. You should try a department store or an office supply store maybe.
Customer: Well you sell books.
Customer: You should sell book bags.
Me: Sorry about that.
What I wanted to say - They're also known as school bags, packsacks, backpacks, rucksacks, knapsacks etc etc etc Maybe since they're also known as school bags you should check the local grade schools - maybe they'll sell you one...
Okay - I'm cranky.
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