Customer: Do you have the new Dan Brown book?
Me: Sure. It's right here.
Customer: Oh. I want it in paperback.
Me: It's not available in paperback yet. It only came out in Hardcover a couple of weeks ago...
Customer: Well that's not right. I want it in paperback.
Me: I'm sorry but it's just not available. The publisher has published it as a hardcover and it'll probably be a year or so before it comes out in paper.
Customer: Well that's not acceptable.
Me: I'm afraid there isn't anything we can do about it ma'am. It's the publisher's call when and if a paperback comes out.
Customer: Well I want to speak to the publisher right now.
Me: Ummmm, they're not here...
Customer: Well when will they be in?
Me: They won't. They're never here. We're just a bookstore. The Random House offices are in New York I think....
Customer: Well then why do you have their books?
Me: Huh? That's what bookstores do... we get books from the publishers to people who want to buy them.
Customer: Oh...
?????
Stumble It!
Have a Lovely Weekend.
4 days ago
3 comments:
ah, yes, i remember such experiences. i love it when they take it a step further and claim to have seen the paperback version somewhere.
could always tear the covers off
I've read all your posts on here and I gotta say... How the hell do you do this? I was becoming increasingly frustrated with these people and I wasn't even dealing with them directly. grrrrr lol
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