Wednesday, February 3, 2010

Hard to Help

Customer: Do you have any books about secret societies?
Me: Sure.
Customer: I'm looking for New Age books.
Me: Okay.

I show her a section with a number of "New Age" authors with some titles about secret societies.

Me: There are some here. Let me know if I can help you find anything else.
Customer: Well I don't want any of these ones.
Me: Um Okay?
Customer: You have Sylvia Browne here. She's just a big fraud. Michael Howard, I've never heard of him or Mark Stavish.
Me: Okay. Were you looking for a Specific book then?
Customer: No. You just don't have anything.

Please note she hasn't actually LOOKED inside or at the backs of ANY of these books or any of the others...

Me: Okay, perhaps you'd rather see more of the history like ones. They're over here.
Customer: NO. New Age. I like New Age stuff. You don't have very many new age books about Secret Societies for a new age store.
Me: Umm, we're not a new age store. This section you're in is the new age section. The rest of the store is other stuff......
Customer: Oh. You really don't have much stuff on secret societies.
Me: I guess not. I'll let you look at these, let me know if I can help with anything else.

She didn't even look at any of the books on the shelf and left.

.........?? I have NO idea.

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