Customer: I'm looking for a French dictionary.
Me: Okay, were you looking for one that's a French-English dictionary or one that is a regular dictionary just in French?
Customer: I want one to look up French words.
Me: So that you know what the English word is or so that you have a full definition of the word?
Customer: I just want a book to look up French words.
Me: We carry a number of books to look up French words - I'm just trying to find out which type is going to be what you need because they are in different areas.
Customer: I just want a book to look up French words.

(BREATH. Do not Hurt the customer)

Me: Okay, here are the French-English dictionaries let me know if I can help you find anything else.

A few minutes later

Customer: These ones just tell me what the English word is for the French word and the French word for the English word. I need a d-i-c-t-i-o-n-a-r-y.



If the guy wasn't such a jerk I would have just assumed that since he was looking for books in another language that it was simply a language barrier issue but the 13year girl tone was just too much to be unintentional.