What do you think the V stands for?

Virginia Andrews IS V.C. Andrews.
She is.
Really.
I promise I'm not making it up.

Just spent FAR too much time trying to get this through to someone.

We figured it out!!

Cust: Do you have the do it yourself kimping book?
Me: Kimping?
Cust: The do it your self kimping book.
Me: It doesn't ring a bell.. what is kimping?
Cust: My grandson wants it. The do it yourself kimping book.
Me: Ok - I can't find anything about kimping... What is it? A kind of craft or something?
Cust: I don't know he just wanted the orange book that's the do it yourself kimping book.

5 minutes later she says the word "diary"


THE DIARY OF A WIMPY KID BOOKS is what she's after.
She was a very nice lady - just had NO IDEA what she was asking for.

Beacuse the health unit says so. THAT'S why.

WHAT is with people and their frickin dogs this week? The sign that says no dogs means you too. Really. Yes. You. It doesn't matter what size, shape, age, or type of dog you have. It doesn't matter what the weather is like. Unless it is a seeing eye or other service dog IT CAN NOT come in. Even for a few minutes.
Don't act like we're the ones who are being rude by telling you your hairy companion isn't welcome. We have that sign on the door for a reason.

My head may explode.

We're Talking Pamphlet Material Here

Customer: Do you have a book about putting cedar behind a bathtub?
Me: Well we have a number of books about bathroom renovations and ideas. One of them might have something about that in them.
Customer: I'm looking for a book just about putting cedar around the tub.
Me: We don't have a whole book just about putting cedar around your tub. They might have a pamphlet about cedar at the building stores in town....

Why do people argue these things?

Customer: Why do you have this in the fiction section?
Me: Because it's fiction?
Customer: This is a true story. I saw it on the news. It should be in true crime.
Me: Ummm, I'm sorry sir, this is definitely a work of fiction.

I open up the front cover and show him on the copyright page where it clearly lists it as fiction

Me: It's a mystery about a murder case during WW2 where a man is falsely accused. But it's not a real case, it's made up.
Customer: I'm sure I saw this on t.v. - it's a real story and you should put it the crime section.

Maybe if I knew you.....

Customer: You recommended a book last year and my daughter really liked it. I'd like the second one in the series for her this year.
Me: Great. What series was it?
Customer: I don't know.
Me: Oh, okay. Do you remember anything about it?
Customer: No. But you recommended it.
Me: Okay. Was it a children's book or an adult book?
Customer: It came from over here.

She waves her arm at the whole fiction section.

Me: Okay. Was is historical or funny, or romantic?
Customer: I don't remember anything about it.

I don't even remember you, let alone the book I recommended last Christmas......

It's gonna be a loooonnnggg day

Customer: Do you have a public washroom?
Me: Yes it's right over there.

I point to the washroom which is visible from where we are standing

Customer: The one in the back with "Employees Only" on the door?
Me: Umm... No, the one with the sign that says "Washroom"

The one you can see. From Here. That I am Pointing At. That says that it is the washroom on the door... It should not be that hard.

I may have the bah humbugs on today.