No wonder people get frustrated with tourists

Customer: Do you have books with that language they speak in Dominican?
Me: Spanish?
Customer: Do you have books with Spanish words in it?
Me: Ummm.. like a Spanish English dictionary?
Customer: I guess so.
Me: Here they are.
Customer picks one up and looks at it.
Customer: This looks hard.
Me: Ummm, the English word is here, and beside it is the Spanish word and in the other half of the book it's Spanish and then English.
Customer: Well, this doesn't say appendix.
Me: It does in Spanish. That's the point. That's the Spanish word for appendix, beside the English word appendix. Here in the middle are common phrases like "where is the bathroom" and "how much is this" and the Spanish for the same phrase.
Customer: Don't you have an easier one? Like with less words?
Me: I'm afraid they're all pretty much the same. This one is the smallest, and it has the lowest number of words in it. I have some picture dictionaries but they're all pretty big, not really great for packing.


Ack! Any suggestions about how to make a dictionary easier to use? Anyone?