In my world the sky is green

Customer: I'd like a copy of Breaking Dawn by Stephenie Meyer please.
Me: Okay, I'll grab it from the shelf for you.
A Moment Later
Me: Here you are.
Customer: Oh. I want it in paperback.
Me: I'm sorry, it just came out in Hardcover. It'll probably be around a year before it's out in paper.
Customer: I want it in paperback. I've seen it at another store in paperback.
Me: Maybe it was another book that you saw? They haven't released it in paperback in Canada.
Customer: I saw it.
Me: Okay, well we don't have it.
Customer: I'm going to buy it in paperback at Ch***ers.
Me: Okay. Have a nice day.

I suddenly feel bad for the poor kid she's going to talk to at Ch***ers.