Thursday, September 18, 2008

The supply chain

Customer: What Bookclub does the store belong to?
Me: I'm not sure what you mean?
Customer: (Snotty) You know. Book club. Like the Doubleday book club. What book club does the store belong to?
Me: We don't belong to any book clubs.
Customer: Well you have to belong to one of them.
Me: We really don't belong to any book clubs.
Customer: (Snotty) Well, where do you get your books from then?
Me: We buy them from all the different publishers directly.
Customer: Stores can do that?
Me: Yes.
Customer: Oh.


I love how people can get quite rude with you when they're not prepared to hear that they're wrong.

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