And the word of the day is Backordered

Customer: Do you have New Moon in stock?
Me: I'm afraid not. We have a ton on order but they're backordered so I can't say when they'll be here.
Customer: So when will you have more?
Me: I'm not sure. They're backordered. I don't know when they'll be here.
Customer: So like this week?
Me: If I knew I would tell you. I don't know. They are backordered. They will come eventually but I don't know when.
Customer: Well like soon?
Me: I don't know. They're backordered.


AAAARRRRGGG!